If you are looking for supports for mental health in Newfoundland and Labrador, here are some options:
NEW - Canada-wide 3 digit crisis line
Crisis line: 9-8-8
This crisis line is available to all Canadians in English and French, 24 hours a day and seven days a week. It will offer trauma-informed and culturally appropriate
services by trained crisis responders by phone or text.
Bridge The Gapp
Online resources for adults and youth designed to support mental wellness
Mobile Crisis Response Teams
Mobile crisis response teams include a mental health care worker, such as a social worker or registered nurse, and a police officer, working together to respond to people in crisis. Be sure to specifically request a response team if you are looking for this service.
All teams are available seven days a week; however, the hours of operation vary by region. Hours of operation and contact details are provided below.
St. John’s 9:00 a.m. – 11:00 p.m. Mental Health Crisis Line 1-888-737-4668 709-737-4668
Gander 10:00 a.m. – 10:00 p.m. 709-256-6841 (RCMP Gander) 709-535-8637(RCMP Lewisporte)
Grand Falls-Windsor 10:00 a.m. – 10:00 p.m. 709-489-2121 (RCMP Grand Falls-Windsor) 709-673-3864 (RCMP Springdale)
Corner Brook 10:00 a.m. – 10:00 p.m. 709-637-4100 (RNC Corner Brook) 709-637-4433 (RCMP Corner Brook) 709-635-2173 (RCMP Deer Lake)
Labrador City
2:00 p.m. – 10:00 p.m. 709-944-7602 (RNC Labrador City)
Happy Valley-Goose Bay 2:00 p.m. – 10:00 p.m. 709-896-3383 (RCMP Happy Valley-Goose Bay)
Mobile crisis response teams can also be accessed by calling 911.
Lifewise WARMLINE
Community agency led by people who live with mental illness/mental health issues. CHANNAL offers one on one peer support, group peer support and public education and training. Open 7 days a week, 11AM to 11PM.
2SLGBTQ+ Warmline
Planned Parenthood NL’s 2SLGBTQIA+ Warm Line is a peer support service run by and for 2SLGBTQIA+ people in Newfoundland and Labrador. If you need someone to talk to, call us and we will do our best to support you and provide you resources.
More details here: plannedparenthoodnlshc.com/warmline.html
Mental Health and Addictions Systems Navigator
Tel: 709-752-3916 or toll-free at 1-877-999-7589
Are you having difficulty connecting with the right mental health and addictions service? Our navigator is a central point of contact for individuals, family members and stakeholders throughout the province to:
problem solve so that you can figure out next steps;
consider options with you to help find the right mental health or addiction service; and/or
help you to make connections.
Canadian Mental Health Association
Self Care tools and resources cmhanl.ca/self-care/
Review Existing Insurance Coverage
Review your own health insurance plan, Employee Assistance Program (EAP) or the plan(s) of a spouse or partner (if applicable). Coverage varies wide so it is important to understand the types of support covered (i.e. various types of counselling supports, the types of professions covered)
If You Do Not Have Insurance Coverage
1. Walk In Support
There is walk-in counselling available throughout the Province via the Doorways program and you can find more information on this program at bridgethegaap.ca
DoorWays is a single session, walk-in counselling service:
Available to youth and adults without an appointment or referral
A health care professional will meet with you and discuss your concerns on a first-come, first-serve basis.
2. Public Health
Eastern Health Region - Central intake provides clients, families and other referral sources with one central phone number to call directly for information and self-referral to various mental health and addictions services in the St. John’s region (709) 752-8888.
Central Health - call the toll free triage line for self-referral 1-844-353-3330.
Western Health - visit the Western Health web site for information and phone numbers to access mental health services.
Labrador-Grenfell Health - visit the web site for information and phone numbers to access mental health services in various communities throughout the region.
First Nations & Inuit Hope for Wellness Help Line 1-855-242-3310
The Help Line provides immediate culturally competent, telephone crisis intervention counselling support for First Nations and Inuit, 24 hours a day.
Other Resources
The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health teaching hospital and one of the world's leading research centres in its field. CAMH offers up-to-date research and evidence based information on mental health and wellbeing
Upcoming Mental Health First Aid
Virtual courses are available to you from work or home, anywhere in Canada. You can find a listing of upcoming virtual mental health first aid training courses with Alison here.
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